Who We Are

Escalent is an award-winning data analytics and advisory firm that helps clients understand human and market behaviors to navigate disruption. As catalysts of progress for more than 40 years, our strategies guide the world’s leading brands. We accelerate growth by creating a seamless flow between primary, secondary, syndicated, and internal business data, providing consulting and advisory services from insights through implementation. Based on a profound understanding of what drives human beings and markets, we identify actions that build brands, enhance customer experiences, inspire product innovation and boost business productivity. We listen, learn, question, discover, innovate, and deliver—for each other and our clients—to make the world work better for people.

Why Escalent? Once you join our team you will have the opportunity to...

• Access experts across industries for maximum learning opportunities including Weekly Knowledge Sharing Sessions, LinkedIn Learning, and more.

• Gain exposure to a rich variety of research techniques from knowledgeable professionals.

• Enjoy a remote first/hybrid work environment with a flexible schedule.

• Obtain insights into the needs and challenges of your clients—to learn how the world’s leading brands use research.

• Experience peace of mind working for a company with a commitment to conducting research ethically.

• Build lasting relationships with fun colleagues in a culture that values each person.

Role Overview

The Senior Programmer will manage client portal setup, data processing, and coding tasks to ensure accurate and timely survey execution. This role involves configuring portals, cleaning and formatting data, applying weights, and supporting tabulation and file delivery. Ideal candidates bring strong technical proficiency in SPSS, SQL, and scripting tools, along with attention to detail and problem-solving skills.

The Salary Range for this position is $65,000 - $75,000. If this is not the right level for you, please check out our other postings.

Responsibilities

1. Portal Setup & Management

   • Configure a portal at field start.
   • Load SPSS files into the portal with high attention to data quality.
   • Reset PINs for web surveys and remove previous survey entries.

2. Data Management & Processing

   • Apply data revisions and edits (e.g., cleaning, recoding, adding/dropping cases) as requested.
   • Create and/or merge additional variables in portal, or in final SPSS files if specified.
   • Format data files per specifications (e.g., convert SAV to TXT with custom delimiters).
   • Create combined data files upon request (typically via SPSS), following analyst-provided layouts.

3. Coding & Weighting

   • Process coding: add codes to portal or directly into SPSS files after Coding team notification.
   • Apply weights in portal once Sampling team completes weighting or analyst provides targets.
   • Generate real-time weights when required.

4. Sample Reconciliation

   • Reconcile sample for mail studies by verifying all PINs received via mail are logged internally.
   • Process mail data: export data and layout files from portal and complete processing.

5. Trend & Special Data Requests

   • Create and maintain trend databases in portal as requested.
   • Produce special verbatim files (requires discussion to determine feasibility via standard exports or custom setup).

6. File Delivery & Tabulation Support

   • Send SPSS data files to tab programmers or analysts (confirm responsibility during task assignment).
   • Generate ASCII data files for tab programmers (rare; typically for special tracking studies).
   • Review tab specs upon analyst request; provide feedback for clarification (do not create or edit specs).

Basic Qualifications

• SPSS - advanced to expert user
• Remote Desktop
• Unicom Professional (mrScript for data management and interview scripting)
• MySQL, SQLYog, SQL Server Management Studio
• Ascribe
• FTP/SFTP
• Linux
• Notepad++ (with file comparison plugin)
• Efficient time management
• Strong problem-solving skills
• Professional and effective interpersonal communication
• Quick learner with high attention to detail

Preferred Qualifications

• Quantum experience
• Perl experience
• Previous Market Research firm experience
• Advanced interpersonal communication skills

Compensation, Benefits, and Culture

• Medical, Dental, and Vision Insurance - Large carriers on a national level (domestic partner coverage included)
• 401k with Company Match
• Flexible PTO - Feel no guilt in taking off a minimum of 3 weeks of “real” vacation time
• Paid Parental leave: 8 weeks
• Paid Sick Leave: up to 8 weeks
• 12 Paid Company Holidays
• Hybrid/Virtual Work - Virtual-first workforce with employees in most states
• Salary range for this role is $65,000 - $75,000

Explore our Careers and Culture page to learn more about the people behind the brand: https://escalent.co/careers-and-culture/

Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.