Who We Are

Escalent is an award-winning data analytics and advisory firm that helps clients understand human and market behaviors to navigate disruption. As catalysts of progress for more than 40 years, our strategies guide the world’s leading brands. We accelerate growth by creating a seamless flow between primary, secondary, syndicated, and internal business data, providing consulting and advisory services from insights through implementation. Based on a profound understanding of what drives human beings and markets, we identify actions that build brands, enhance customer experiences, inspire product innovation and boost business productivity. We listen, learn, question, discover, innovate, and deliver—for each other and our clients—to make the world work better for people.

Role Overview

Our Senior Qualitative Insights Directors work with Account Managers (business development/client relationship owner) and Project Managers (logistics) to lead qualitative projects within the Life Sciences team. This position requires you to create and execute a wide range of insight-hunting research, business planning, and customer collaborations. The role will heavily involve qualitative moderating as well as leading and consulting with clients.

This role will involve 25% - 30% travel. This will mostly be domestic but could include international.

The Salary Range for this position is $130,000 - $150,000. If this is not the right range for you, please check out our other openings. This position is 100% remote.

Responsibilities

Strategic Thought Leadership:

• Develop creative & thoughtful study designs with account managers and project teams in support of client proposals
• Innovate on qualitative approaches, methodologies and exercises that meet clients’ evolving demands in a competitive market, including speed to insights and showcasing unique thinking
• Provide mentorship and training to junior members of the qualitative research team, helping them develop their skills in research methodology, client management, and elevation of findings to actionable insights
• Showcase therapeutic area expertise and exhibit depth of knowledge and passion in both formal and informal settings
• Contribute to thought leadership, point-of-view pieces and our award-winning blog (escalent.co/thinking/blog)

Research Execution:

• Skillfully moderate interviews and focus groups with patients and HCPs, ensuring smooth facilitation, insightful probing, and comprehensive data collection
• Direct and oversee all aspects of large-scale qualitative engagements, both domestically and globally, from inception to fruition. Includes developing study materials, conducting fieldwork, leading debriefing sessions, crafting in-depth analysis/reports and delivering compelling presentations to clients
• Quickly develop rapport and cultivate robust client relationships through adept management of expectations, adherence to timelines, proactive communication of project progress, and strategic guidance in client implications and decision-making
• Independently learn new therapeutic areas and confidently converse in patient and HCP vernacular

Insights Development:

• Author and deliver compelling storytelling narratives to embed insight and guidance into clients’ hearts and minds
• Effectively partner with creative teams to deliver interactive workshops, video documentaries and more to further socialize insights

Qualifications

• MBA or Graduate degree in a healthcare-related focus is plus, though not required
• Previous consulting/supplier-side experience in foundational insights and brand strategy is a must
• Strong business acumen with a robust understanding of healthcare/pharmaceutical research, culture, health trends, patient and provider experience; diversity in category and Rx brands
• Hands-on experience leading end-to-end qualitative market research projects; skilled in time management /leading and executing multiple workstreams at once
• Must be a quick study and creative problem solver
• Extensive experience moderating sensitive and insightful discussions with patients, caregivers/care partners, and healthcare professionals. This role requires demonstrated expertise conducting interviews in various settings, including in-homes, research facilities, offices, and online platforms to gain valuable insights and perspectives (RIVA, Burke, or Research Rockstar coursework/certification a plus)
• Highly skilled storyteller capable of transcending raw data, with a demonstrated ability to weave global insights into a unified narrative to client stakeholders – both verbally and in compelling written deliverables
• Success in this role hinges a great deal on soft skills, including collaboration, communication, empathy, perceptivity, a customer-forward mindset, and projecting a commanding leadership presence
• Flexibility to work outside of typical business hours; ability to travel domestically and if needed, internationally. Travel expected to be around 25-30%

Compensation, Benefits, and Culture

• Medical, Dental, and Vision Insurance - Large carriers on a national level (domestic partner coverage included)
• 401k with Company Match – No vesting period; bi-weekly contributions
• Flexible PTO - Feel no guilt in taking off a minimum of 3 weeks of “real” vacation time
• Paid Parental Leave - 12 weeks for maternity and 6 weeks for paternity, including adoption
• 12 Paid Company Holidays
• Hybrid/Virtual Work - Virtual-first workforce with employees in most states
• Salary Range for this position is $130,000 - $150,000

Explore our Careers and Culture page to learn more about the people behind the brand: https://escalent.co/careers-and-culture/

Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

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